FRESH FIRE AND FLOOD RESTORATION | helping you in a crisis |

Your Claim

If you have lodged your claim with your insurance company and your claim goes live, they may appoint a Loss Adjuster. Loss Adjusters are commissioned to check the policy and the validity of the insurance claim.

Once your claim is validated then a damage restoration company, such as Fresh Fire & Flood Restoration, may be appointed. The Fire & Flood Restoration specialists will then carry out emergency works to mitigate the loss.

Once appointed, Fresh Fire and Flood Restoration will visit your property to undertake and provide a scope of works to the Insurance Company or Loss Adjuster. We give our professional opinion on any Fire, Smoke, Flood or Water Damage. We estimate the level of Fire and Flood Restoration required and advise on how we see the claim progressing.

As Fire and Flood Restoration specialists, we have the ability and experience to carry out these scope of works. Over many years, we have gained the trust of loss adjusters or insurance companies to proceed the claim in an orderly and cost-effective manner.

In the case of 'surge situations', such as the flood damage events in recent years, Fresh Fire & Flood Restoration may be the first people to visit your property and assess the level of damage.

We know you will be under a great deal of stress, upset at the subsequent damage caused to your property by any fire or water damage. You will have many questions you want answered. We will be there to answer these and help you understand your claim. We then start managing your claim as part of the comprehensive service we offer.

If you are looking for a professional Fire & Flood Restoration service and specialist claims management, call 01564 330501. Fresh Fire and Flood Restoration are award-winning specialists for the Midlands area. We are dedicated to helping you in a crisis.

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So good to find a company that really cares. Your rep Andy took such a weight off my mind, his attitude and mannerism - first class

Mrs S, Coventry