FRESH FIRE AND FLOOD RESTORATION | helping you in a crisis |

How can we help you?

If you are experiencing a Fire, Smoke, Water or Flood Damage situation right now then Fresh Fire and Flood Restoration can manage all aspects of your claim, from start to finish.

Fresh Fire and Flood Restoration will undertake any works relating to Fire and Flood Restoration. This can include; storm damage, burst pipes, general water damage, sewage damage and impact damage. We work on behalf of the insurance company or you, the client, to bring the property back to pre-loss conditions.

There are several key features which we undertake whilst carrying out any job. This is how our service works.

  • The client calls Fresh Fire and Flood Restoration on 01564 330501
  • Our administration team will arrange a survey appointment with you
  • The technician(s) visits your property as arranged
  • They prepare a building repair schedule and a fully detailed report
  • We submit this information direct to your insurance company or the loss adjuster
  • The Project Manager will meet with a Loss Adjuster (if required) at your property
  • We liaise directly with you, the client, the loss adjuster or insurance company throughout the entire claim
  • Upon receiving authorisation from either you or your insurer or Loss Adjuster, Fresh
  • Fire and Flood Restoration will appoint fully insured contractors to undertake the works to your complete satisfaction
  • After completion of works, we require you to sign a customer satisfaction note which will be forwarded to your insurer. and a questionnaire giving Fresh Fire and Flood Restoration feedback on our service and quality of workmanship

At Fresh Fire and Flood Restoration we are committed to providing our clients with the highest levels of customer service, please feel free to contact us at any time should you have any questions. What is the cost to you? Only your insurance excess, if you have one. There are no hidden costs to you or additions for our service. We aim to relieve the stress of your claim with a professional claims management and fire and flood restoration service.

If you are looking for a professional Fire & Flood Restoration service and specialist claims management, call 01564 330501. Fresh Fire and Flood Restoration are award-winning specialists for the Midlands area. We are dedicated to helping you in a crisis.

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I would like to thank Andy for all his help, everything was completed to a very high standard, fast and efficient - very professional

Mrs B, Birmingham